Infra-Spec, LLC
Overview
We deliver a pre-built, modular IT
service management system that
enables rapid development of
standardized processes.
© 2026 Infra-Spec, LLC All rights reserved. www.Infra-Spec.com
Infra-Spec, LLC
Location
•Headquartered in Milan, NH
•Veteran Owned and Operated
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Infra-Spec, LLC
Mission
Infra-Spec, LLC offers innovative solutions to companies large to small,
whose goal is to promote Infrastructure Technology Information Library
(ITIL) IT Service Management Best Practices. We partner with customers to
drastically reduce the cost and effort to develop and apply proven ITIL-
aligned process best practices to quickly deliver information technology
service management, standard operational procedures (SOPs), corporate
policy, directives and guidelines that enhance the performance & cost
effectiveness of our customers’ mission critical IT systems. We reduce the
cost and delay of traditional consulting for:
IT Incident Management Process
IT Problem Management Process
IT Change Management Process
IT Configuration Management Process
IT Release Management Process
IT Service Level Management Process
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Infra-Spec, LLC
Objectives
•Slow and Consistent Growth
•Customer Satisfaction
•Information Technology Management Focus
Digital Product Offerings:
Standardized ITIL-Prescribed Word / Visio process document
templates
Corporate Policy, Directives and Standard Operational Procedures
ITIL-aligned staff job responsibility activity descriptions tied to
processes
Consulting:
IT Service Management Process Implementation
Remote
On-Site
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Infra-Spec, LLC
Values & Culture
We believe that by living the following values daily, we
will create a culture of success and cost efficiency
for our customers!
Customer Satisfaction
Excellence
Professionalism
Delivering Results
Leadership
Responsibility
Accountability
Empowerment
Decisiveness
Integrity
Ethical Behavior
Honesty
Fairness
Consistency
Commitment
Dedication
“Can Do!”
Discipline
Respect for People
Diversity
Individual Growth
Valuing Differences
Team Work
Trust
Loyalty
Respect
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Infra-Spec, LLC
Strengths
•Over 40 years of IT Experience
System Analysis
Database Design
IT Project Management
Software Design, Development, Test, & Implementation
IT Service Management Process Development &
Implementation
ITIL-prescribed Process Assessment
ITIL-based Process Improvement
•ITIL Certified
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Infra-Spec, LLC
Product & Services
•“Ready-To-Use/Tailor” ITIL-aligned process
documents, policy, directives and standard
operational procedures:
Click here to order our Digital Products
Remote and on-site implementation consulting:
Click here to order our Consulting Services
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Infra-Spec, LLC
Contact Information
Infra-Spec, LLC
Henry W. Gosselin - President
527 French Hill Road
Milan, NH 03588
Cell –603-381-4031
Email: customer-service@infra-spec.com
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